Responsible Gaming — Your Safety Is Our Priority

What Is Responsible Gaming?

Responsible gaming means enjoying gaming and betting as entertainment — without financial or emotional stress. vebet believes online gaming should be fun, exciting, and above all, safe. It should never become a source of problems or negatively affect your life.

We encourage all players to stay aware of their gaming habits and take action if they notice any warning signs. vebet is committed to creating a safe and controlled gaming environment, and we provide various tools and resources to help you manage your play.

Vebet's Commitment to Responsible Gaming

Vebet actively promotes responsible play and prevents problem gambling. We follow international responsible gaming standards and regularly update our policies. Our responsible gaming programme includes:

• Age Verification: We ensure that only those aged 18+ can use our platform.
• Limit-Setting Tools: You can set limits on deposits, bets and session time.
• Self-Exclusion Options: Suspend your account temporarily or permanently.
• Reality Check: Get reminders of how long you have been playing.
• Support Links: Direct contact with addiction support organisations.
• Educational Resources: Information about responsible play and risks.

Signs of Problem Gambling

It is important to recognise when gaming is becoming a problem. If you or someone you know is experiencing the following signs, it may be time to seek help:

• Chasing Losses
• Borrowing BDT to play or not paying bills
• Lying about how much time or BDT you spend
• Neglecting Family, Friends, and Responsibilities
• Unable to cut down or stop playing
• Feeling irritable or anxious when not playing
• Hiding or concealing your gaming activity
• Feeling guilty, ashamed or depressed
• Reckless or Escalating Betting
• Financial, legal or relationship problems due to gaming

Responsible gaming tools available on vebet

1. Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is reached, you cannot deposit again until the set period ends. This keeps your spending in check and prevents overspending.

To set limits: go to Account Settings > Responsible Gaming > Deposit Limits.

2. Betting Limits

You can set limits on single bets or total bet amounts. This protects you from impulsive or large bets.

3. Session Time Limits

Control how long you play. When your time limit is reached, you will be logged out or receive a reminder. This helps you avoid long sessions and take breaks.

4. Loss Limits

Set a limit on how much BDT you are willing to lose within a given period. This prevents large losses and keeps you within budget.

5. Reality Check

Vebet will regularly remind you how long you have been playing and how much BDT you have won or lost. This keeps you aware and helps you avoid impulsive decisions.

6. Cool-Off Period

You can suspend your account temporarily from 24 hours to 6 months. During this time you cannot log in or play. This lets you take a break and recharge.

7. Self-Exclusion

If you feel gaming is becoming a problem, you can request self-exclusion — temporarily or permanently (6 months, 1 year, 5 years, or permanent). During self-exclusion, you will not be able to access your account or receive any marketing materials.

To request self-exclusion, contact our support team at [email protected] or use the self-exclusion option in your Account Settings.

Age Verification and Minor Protection

Vebet is not accessible to anyone under 18. We use a strict age verification process and verify identity documents at registration. Protecting minors is our priority, and we encourage parents to use parental control software to keep children away from gambling sites.

If you know of a minor using vebet, please report it to us immediately at [email protected].

Help and Support Organisations

If you or someone you know is struggling with a gambling addiction, professional help is available. The organisations below offer free and confidential support:

• GamCare (UK): gamcare.org.uk — Free helpline and counselling
• Gamblers Anonymous: gamblersanonymous.org — Support groups and meetings
• BeGambleAware: begambleaware.org — Information and support
• National Council on Problem Gambling (US): ncpgambling.org — Helpline and chat
• GamBlock: gamblock.com — Software to block gambling websites

These organisations provide experienced counsellors, support groups and recovery programmes. Asking for help is a sign of strength, not weakness.

Advice for Family and Friends

If a loved one is struggling with a gambling problem, here's how you can help:

• Talk to them openly and without judgement
• Encourage them to acknowledge their problem
• Help Finding Professional Support
• Avoid hiding money or debts — it only makes things worse
• Take Care of Yourself and Seek Support

Responsible Gaming Tips

Vebet recommends the following guidelines for playing responsibly:

1. Set a Budget: Only play with money you can afford to lose.
2. Set Time Limits: Set a time for how long you will play and stick to it.
3. Play for Entertainment: Treat winnings as a bonus, not a source of income.
4. Don't chase losses: Never chase your losses.
5. Take Regular Breaks: Take breaks during play and do other things.
6. Play in a Healthy State of Mind: Don't play while drinking, feeling depressed, or under emotional stress.
7. Keep other hobbies: Don't let gaming become the centre of your life.
8. Don't borrow BDT to play: Never play with borrowed money or credit cards.

Vebet's policies and measures

We take active steps to ensure responsible gaming:

• We monitor player behaviour and detect risky patterns
• We contact players in case of suspicious activity
• We educate about setting limits and self-exclusion
• We prevent minors from accessing our platform
• We practise responsible marketing — we do not target vulnerable groups
• We train our staff to identify problem gambling

Contact us

If you have any questions or concerns about responsible gaming, or if you need support, please don't hesitate to reach out to us:

Email: [email protected]
Responsible Gaming Team: [email protected]

We handle all your requests confidentially and promptly. Your wellbeing is our priority.